Name: Wespner
Address: CZ
Price range: €€

Question 1

How quickly will the server start after ordering?

Accepted Answer

The server is usually ready within a few minutes after payment. With card or PayPal it's mostly instant.

Question 2

Is it possible to upgrade or downgrade the package?

Accepted Answer

Yes, you can change your package to a higher or lower one at any time.

Question 3

Will you help me with server and plugin setup?

Accepted Answer

Yes, our support will help you with server setup, plugin installation, and technical issues - all free, in Czech and English.

Question 4

What happens if I don't pay on time?

Accepted Answer

On the due date we attempt to charge your saved card. If it doesn't go through, we retry on day 1, 3, and 5 after the due date and send reminder emails. Five days after the due date the service is suspended - the server stops, but your data stays intact. If the invoice is still unpaid 12 days after the due date, the service is cancelled and all data is permanently deleted. That gives you roughly 7 days between suspension and cancellation to sort things out.

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